Two customers, 5 waiters, 40 wasted pounds - Lunch at Deanes Deli
...and isn't very happy
I went to: Deanes Deli
On the: 6Th August
For: Lunch with Little Miss Manuel
We ordered: Bread and black olive tapenade to start followed by Portavogie Haddock and Chips with Hilden Ale Batter with mushy peas and tartare sauce for Little Miss Manuel and Sea Bass in a fish broth served with baby boiled potatoes, olives, and tomatoes for me. Sounds great eh?
It cost me: £45 or there about' plus the cost of a better lunch the next day...
And I'll be going back: in no hurry. I work hard for the money, so hard for the money and I wont be giving it away cheaply. I probably will go back, one day when the wounds of this lunch have healed*, but no time soon.
And so it gets: 1/5 and that's not good no matter what way you look at it. And it gets that 1 point for the young lady that seated us who was very nice and the bread. But if I wanted nice bread and a nicer lady I could have just stayed at home....
Other words: My meal wasn't that bad and if I had been on my own then this review wouldn't have been half as bad. But the when you go out to eat the "experience" of the meal isn't just whether you enjoyed your meal but whether the table as a whole enjoyed their meal. This is a point I try to make to managers at work when a guest complains. It's not just the complainants experience that is ruined but the people they are dining with thus when we review the bill we should do this for the entire table not just the individual.
I hate being served by numerous different waiters. I want to know that someone is looking after my table. It inevitably leads to a lack of care and that's what allows good customers with good cash to leave unhappy, angry, and disappointed. Michael Deane is one of our leading chefs and has done so much to raise the quality of food served in Belfast and as a result expectations have been raised as well. Needs sorted Mr Deane before your very hard earned reputation suffers any further.
* a little touch of drama there, I'm entitled to it seeing as I have to put up with enough of it at work...